ROSES EXPRESS at 15 East Brent Lane, Pensacola

Contacts

• Phone: +1 850-434-1355
• Address: 15 East Brent Lane, Pensacola, FL 32503
• Website: rosesdiscountstores.com
• Types: Establishment   Home goods store   Department store  

Reviews of ROSES EXPRESS

• 3

  Tonya YaYa Brewer

  Posted at Mar, 24 2019
  This was my first visit. I'm not certain that I will return. I went in to purchase a blow dryer, I made my selection and according to the shelving, the price was $10.99. At the check out, there was a discrepancy, it was ringing up as $24.99! I informed the clerk, she was polite and together we returned to the aisle where I found it. She also saw the pricing on the shelf. Her register was the only one available; and now a line was beginning to form. She assisted another customer that had called out to her for assistance as she was returning to the register. She then gave the blow dryer to her Manager and explain the situation. He in turn went to verify the price and returned WITHOUT the blow dryer and stated the price was $24.99;. He said it was in the wrong place. I queried, "You left it behind?" Twice I asked, pointing out that he left it behind. He answered, "Yeah, you can go get it." I was stunned to say the least that he didn't allow me the opportunity to make the decision as to whether or not I wanted the product! He took it upon himself to leave it there. No other clerk was called to assist the customers and the line was becoming longer, so I paid the bill and left without the blow dryer which was the reason for visiting the store. It is my opinion that discount pricing should not equate poor Management and customer service.

Photos of ROSES EXPRESS

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